Futang Yuan

Email:         futangyuan@gmail.com Phone:       +86 152 1038 8710 Location:     Beijing China yuanfutang.github.io

		Education
Sept 2008-July 2012		Qilu University Of Technology Bachelor of Science in Mechanical Engineering
		Job Experience
Nov 2012-Oct 2013		Associate Software Engineer at Birlasoft Maintain SCM system and Salesforce integration
Dec 2013-Dec 2015		Technical Support Engineer at Zoho Commute with customers, analyze CRM requirements, provide solutions Custom CRM logic with deluge script and use HTML to custom inventory templates Support platform ticket management and localize Zoho Services
		Traning Experience
July 2012-Nov 2012		Java Web Development
Aug 2014-Jan 2015		Windows Driver Development
		Skills
		Familiar with C/C++, Java language and Windows API development Familiar with HTML, CSS and SQL Accurately understand Customer requirmetns and well commucate skills Proficient in spoken English
		Personal Projects
		Currently I working on a desktop client for Zoho CRM, since quite a number of Chinese Users face accessing issuing using Zoho. Note: All my previous work experiences are business analyse focused, I don't have any real programming projects under my belt. But I am on my way. thanks